Here’s what the researchers discovered: barely one-fifth (21%) of employees are truly engaged in their work, in the sense that they would “go the extra mile” for their employer. Nearly four out of ten (38%) are mostly or entirely disengaged, while the rest are in the tepid middle. There’s no way to sugarcoat it—this data represents a stinging indictment of the legacy management practices found in most companies.
It’s not management that’s the problem, it’s middle management.
Middle management can’t empower or inspire, and decisions that fall down the ladder end up in the hands of middle managers instead of the people with real knowledge of the problem.
